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職位描述：

工作職責：
Responsibilities:
1.與銷售、生產等相關部門溝通協調做好產品訂單的跟蹤處理工作；
Communicate and coordinate with sales and production departments to follow up product orders.
2.協助銷售部門及時準確做好客戶詢貨，報價單的制作及報價工作；
Assist sales department to give customer timely and accurate feedback for product consulting, quotation sheet making and price quotation.
3.協助銷售部門及時準確做好銷售合同的制作工作。
Assist sales department to make the sales contract timely and accurately.
4.銷售訂單及時準確錄入SAP工作；
Input sales orders into SAP timely and accurately.
5.與生產部門溝通協調，確定滿足客戶所需要產品的交期工作；
Communicate and coordinate with production department to determine the delivery time of the products required by customers.
6.客戶訂單的匯總及訂單交貨的跟蹤工作；
Responsible for the customer order summary and order delivery follow-up.
7.每月定期做好貨款的回收工作；
Responsible for the monthly payment collection.
8.與財務溝通做好SAP訂單的釋放工作；
Communicate with finance to release SAP orders.
9.客訴的跟蹤及處理；
Follow up and deal with customer complaints.
10.負責做好訂單及銷售合同的檔案管理工作。
Responsible for the file management of order and sales contract.
11.協助客服主管做好客服的其它相關工作。
Assist CS supervisor with other related work of customer service.

職位要求：
Requirements:
1. 大學?？萍耙陨蠈W歷，英語、商務英語、國際貿易等相關專業(yè)優(yōu)先；
College degree or above, majoring in English, Business English, International Trade or related fields is preferred.
2.英語可讀寫；
 proficient in listening, reading and writing, 
3.1年及以上客服相關工作經驗；
One year or more of relevant working experience in customer service.
4. 熟練使用電腦及辦公軟件，懂SAP更佳；
Proficient in using computers and office software. Knowledge of SAP is preferred.